Cradle

What if I don’t like the fragrance?
We are so confident you’ll love our unique fragrances, we offer a fragrance guarantee. We will offer a free return and refund within 14 days of purchase, based on scent alone. Just let us know if you think it is not for you. Learn More >

Will it take long to be sent to me?
No, all NZ orders are sent by NZ Post will get to you within 1-3 days (Please add another 1-2 days on top of this for Rural Delivery), AU orders are via NZ Post & AU Post and take 3-9 days.

Do you offer Free Shipping?
Yes - ALL subscription orders enjoy free shipping.
Also if you spend over our shipping threshold for a single purchase, shipping will also be free - LEARN MORE >  

How is RAAD® taking care of the planet?
A RAAD® life is designed with the future in mind. Every decision is filtered through an impact register to ensure we always craft for the users, the makers, the planet today, the planet tomorrow.

We only use multiple-use vessels crafted in durable, permanent, recylclable materials like stainless steel, glass and ceramic, no throw-aways. All our refills are recirculated to avoid waste to landfill, our packaging is made from 100% recyclable/biodegradable materials and our formulations are naturally derived, to get away from releasing chemicals into our environments or senses.

Do I have to subscribe?
No! You can make a one time purchase. Then grab more when you’re ready.

How does a subscription work and what are the benefits?
You can opt for a subscription when you purchase. At that point you can set the frequency when you wish to receive a refill. Committing to a subscription also offers you a complimentary bottle and a more attractive price too. Prior to sending out your refills, we will email you and check you’re ready for your next delivery. You can skip, pause or cancel it at any time though of course.